Privacy Policy
Effective Date: 28/09/2026
Last Updated: 28/09/2026
At Qlass Learning (“Qlass Learning”, “we”, “us”, or “our”), we respect the privacy of our students, parents or guardians, teachers, visitors, and users of our website and educational services.
Qlass Learning provides educational programmes for students from Classes 4 to 12, along with Foundation programmes, through offline, online, and hybrid modes of learning.
This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, submit an enquiry, register for a course, attend a demo class, enroll in our programmes, make a payment, or use any of our online, offline, or hybrid educational services.
By accessing our website or using our services, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
Depending on how you interact with Qlass Learning, we may collect the following information.
Student Information
We may collect the student’s full name, date of birth or age, class or grade, school name, academic information, examination and test results, selected course or programme, attendance and learning progress, assignment and assessment information, photograph where required, and contact information where appropriate.
Parent or Guardian Information
For students who are minors, we may collect information from parents or legal guardians, including their name, mobile number, email address, residential or address details, relationship with the student, communication preferences, and admission or enquiry details.
Enquiry and Admission Information
When you contact Qlass Learning or submit an admission or enquiry form, we may collect your name, contact number, email address, student’s class, preferred programme or course, academic information, preferred learning mode, whether online, offline, or hybrid, and enquiry or communication details.
Online Learning Information
For students using our online or hybrid learning services, we may collect login or account information, course enrollment information, online attendance, class participation, test and examination results, assignment submissions, learning progress, doubts, questions, feedback, and technical information required to provide online classes.
Payment Information
Where applicable, we may collect information relating to course fees, admission fees, payment status, transaction details, invoices, and receipts.
Payments may be processed through third party payment gateways. Qlass Learning does not generally store complete debit card, credit card, UPI PIN, or banking credentials on its own systems.
Website and Technical Information
When you use our website, certain information may automatically be collected, such as your IP address, browser type, device type, operating system, pages visited, date and time of website access, referring website, cookies, and similar technologies.
2. Online, Offline and Hybrid Classes
Qlass Learning offers education through offline classroom teaching, online classes, and hybrid learning programmes.
Depending on the programme, we may collect and use information such as attendance, academic performance, test results, assignment submissions, course progress, and student participation to provide and improve educational services.
Online classes may be conducted using third party platforms, applications, or learning management systems. Such platforms may independently process certain information according to their own privacy policies.
3. Class Recordings, Photographs and Videos
Qlass Learning may photograph, record, or capture activities relating to classes, events, seminars, workshops, demonstrations, or other institutional activities.
Where appropriate and required by applicable law, we may obtain necessary consent before using identifiable student photographs, videos, testimonials, or recordings for promotional or marketing purposes.
Parents or guardians may contact Qlass Learning regarding concerns about the use of identifiable student content.
4. How We Use Personal Information
We may use the information collected to process student enquiries and admissions, provide Classes 4 to 12 and Foundation programmes, provide online, offline, and hybrid classes, conduct tests and assessments, monitor attendance and academic progress, provide study materials and educational resources, communicate with students and parents or guardians, schedule classes and academic activities, process fees and payments, provide receipts and certificates, respond to questions and support requests, improve teaching methods and educational services, maintain website and platform security, prevent unauthorized access, fraud, or misuse, comply with applicable legal requirements, send important academic and administrative notifications, and inform parents or students about relevant courses, programmes, events, workshops, or offers where permitted.
5. Marketing and Communication
Where permitted by applicable law and, where required, with appropriate consent, Qlass Learning may communicate information regarding new courses and programmes, admissions, Foundation programmes, academic workshops, tests and examinations, events and seminars, educational offers, and important institutional announcements.
Users may request to stop receiving promotional communications by contacting Qlass Learning or using an available unsubscribe option.
6. Cookies
Our website may use cookies and similar technologies to improve website functionality and understand how visitors use our website.
Cookies may help us remember preferences, improve website performance, understand website traffic, maintain security, and improve user experience.
Users may control or disable cookies through their browser settings. Disabling certain cookies may affect some website functionality.
7. Sharing of Personal Information
Qlass Learning does not sell or rent students’ or parents’ personal information.
Information may be shared with trusted service providers where reasonably necessary to provide our services. These may include payment gateway providers, online learning platforms, video conferencing providers, learning management systems, website hosting providers, IT and cybersecurity service providers, communication and messaging service providers, professional advisors, and government or regulatory authorities where legally required.
We aim to limit information shared with third parties to what is reasonably necessary for the relevant purpose.
8. Children’s and Students’ Privacy
Qlass Learning provides educational services to students, including students below the age of 18.
We recognize the importance of protecting children’s and students’ personal information.
For minor students, personal information may be collected and processed for legitimate educational and administrative purposes, including admissions, attendance, academic assessment, communication, and delivery of educational services.
Where required under applicable law, appropriate consent from a parent or legal guardian will be obtained.
Parents or legal guardians may contact Qlass Learning regarding the personal information of a minor under their responsibility.
9. Data Security
Qlass Learning takes reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.
However, no website, online platform, or internet transmission can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted electronically.
10. Data Retention
We may retain personal information for as long as reasonably necessary to provide educational services, maintain student academic and administrative records, maintain admission and enrollment records, process financial and payment records, meet legal and regulatory obligations, resolve disputes, maintain security, and prevent misuse.
When information is no longer required, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.
11. Third Party Websites and Services
Our website may contain links, integrations, or references to third party websites, applications, payment gateways, social media platforms, or educational services.
Qlass Learning is not responsible for the privacy practices, security, or content of third party services.
Users should review the privacy policies of third party services before providing personal information through those platforms.
12. Your Privacy Rights
Subject to applicable law, users may have rights relating to their personal information, including the right to request access to personal information held by us, request correction of inaccurate information, request deletion of information where legally permissible, withdraw consent where processing is based on consent, raise concerns regarding the processing of personal information, and request information regarding the processing of their personal information.
Requests may be submitted using the contact details provided below.
13. Parents and Guardians
Where a parent or legal guardian provides information about themselves or a student, they confirm that the information provided is accurate and that they are authorized to provide such information where required.
Parents or guardians may contact Qlass Learning regarding questions or concerns related to their child’s personal information.
14. Changes to This Privacy Policy
Qlass Learning may update this Privacy Policy from time to time to reflect changes in our services, technology, educational programmes, or applicable legal requirements.
Any updated version will be published on this page with a revised Last Updated date.
We encourage users and parents or guardians to periodically review this Privacy Policy.
15. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of personal information, please contact us.
Qlass Learning
Address: Khagual, Danapur, Patna, Bihar 801503
Email: mailus@qlass.in
Phone: +91 9031003985
Website: https://qlasslearning.com/
Privacy or Grievance Contact: Qlass Learning
By accessing the Qlass Learning website, submitting an enquiry, registering for a programme, or using our online, offline, or hybrid educational services, you acknowledge that you have read and understood this Privacy Policy.